The U.S. Office for Victims of Crime (OVC) has received multiple reports of individuals claiming to represent the Department of Justice, calling members of the public as part of an imposter scam. The department strongly encourages consumers to remain vigilant and to not provide personal information during these calls, which appear to target seniors. Reports to the […]
Amazon Refund Scam
We have received reports of a new scam involving fraudulent Amazon refunds. Many Amazon customers have been recently contacted by phone from an ‘Amazon representative’ to issue refunds they were not expecting. In some instances customers were told the refund is a result of fraud on their Amazon account, and at other times customers are told they […]
Rise in “Spoofing” Incidents
Local consumers have reported suspicious phone calls appearing to come from Merrimack County Savings Bank or other local financial institutions. The caller ID information displayed on such calls is “spoofed” to look like it came from the bank. Please remember, Merrimack County Savings Bank will not contact you for financial payment information such as your account or […]
Rise in SIM Card Swapping Scams
Beware of an increase in Subscriber Identity Module (SIM) card swapping. A SIM card swap happens when a hacker pretends to be you and convinces your mobile device carrier to switch your phone number over to a SIM card that they own. A SIM card is the tiny memory chip inside a mobile device that carries an […]
Avoid Fake Flash Pop-Up Scams
We have seen an increase in instances for fake flash pop-ups such as the “Fake Flash Player Update”, which tricks people into downloading software, only to wreak havoc on their systems and networks. This scam is distributed through deceptive and unofficial websites that imitate real products. With an uptick in people working from home, we advise that […]
Genetic Testing Scam Alert
Consumers are being targeted by a new scheme resulting in phony claims to the U.S. government sponsored healthcare programs and private insurance companies. The scheme includes medical providers, marketing companies, call centers, and laboratories working together or separately to conduct genetic testing for people without a medical need. The testing typically doesn’t take place; however, bills are […]
Amazon Payment Scam Alert
Our Risk Management Team has been made aware that an Amazon Update Payment Information Email Scam has recently resurfaced. The fraudulent emails notify you that there was an issue with the billing information on an Amazon order you recently placed and, as a result, your Amazon account and all pending orders have been placed hold. There […]
NH DMV Warns of Speeding Ticket Scam
The New Hampshire Department of Motor Vehicles (NH-DMV) is warning the public of a speeding ticket scam. Some NH residents have reported receiving fraudulent emails asking for money for outstanding (bogus) speeding tickets. These emails have included the NH Department of Transportation’s logo and indicate that the recipients will face criminal investigation if they don’t […]
Community Members Receiving Fraudulent Calls About Their Computers
Our Risk Management Department has learned that local community members have received fraudulent calls about their computer’s “subscriptions” becoming out of date. The caller indicates that they need either access to the person’s computer, and often threatens that person will be charged a hefty fee if they don’t allow the access. If you receive one of […]
Beware of Unexpected Text Messages: Are you Being Smished?
Our Risk Management Department noted that there has been an uptick in “smishing” attacks. Smishing is when a fraudster sends you a text message with a malicious link or virus. A common example is receiving fake package tracking information that claims to be from FedEx, UPS, US Postal Service or other delivery companies. The text includes a link – […]